Our Service

Road Traffic Accident

We will arrange an inspection of your damaged vehicle and gather witness and police statements. We will also oversee all court proceedings needed in order to pursue an admission of liability and a recovery of any outstanding compensation owed to you.

Vehicle Hire

We are committed to providing you with a vehicle similar to your own, on a like for like basis. We also guarantee to provide you with a hire vehicle which has full comprehensive insurance. Your hire vehicle will be delivered to you on the same day, anywhere in the country.

24/7 Recovery

In the event of a road traffic accident that renders your vehicle immobile, our 24 hour recovery service is only a phone call away. We aim to get a recovery truck to you within 60 minutes of your call. Both of which are monitored by a 24 hour CCTV security system.

Nationwide Secured Storage

In the event of a road traffic accident that renders your vehicle immobile, our 24 hour recovery service is only a phone call away. We aim to get a recovery truck to you within 60 minutes of your call. No initial costs, we provide this service and then invoice the third party insurers.

Minicab Hire

If your profession is a taxi or minicab driver and you have been involved in an accident through no fault of your own, which has resulted in your vehicle not being drivable for these purposes. We have a range of vehicles that are licensed through the public carriage office (PCO) available for hire.

Insurance Repair

We operate with a large number of key repairers across the UK who are manufactured and insurance approved. We have agreements in place which ensure that vehicles can be inspected in a timely manner, repairs are authorised and that the repair invoices are paid with efficiency.

Taxi Firms and Driver

We work very closely with many firms and drivers when it coming to hiring the vehicle after accident. If you have larger firms and maintaining lot of drivers and doesn’t want to deal with so many companies for one claim, we would be the right company to contact. We make sure that your driver is back on the road early as possible. We work very closely with many firms and drivers when it coming to hiring the vehicle after accident. If you have larger firms and maintaining lot of drivers and doesn’t want to deal with so many companies for one claim, we would be the right company to contact. We make sure that your driver is back on the road early as possible.

Bodyshops

Heart Claims have access to the nationwide repair network. For body shop who is willing to work with us, we will handle your claims with care from start to finish, we will offer like for like vehicle for your clients and we will monitor the claims from start to finish. Whether you wish to use your own estimate or our panel of experts of engineer or direct from the insurance, we can assist you with that. We will make sure your payment terms are fare and you do not have to chase insurance for the payment, where we can assist, or you can use our own credit repair facility.

Driving Schools

We can assure that any instructors requesting hire vehicle from us and will be assigned exact same vehicle after accident. We understand that, driving instructor faces this issue mostly to hire different vehicle when they involved in an accident and due to having learner on board who cannot co-op with different model of vehicle. So, we intend to make sure if a driving instructor involved in an accident, he would get exact same make and model vehicle. As we have large number of fleets, so you will have access of plenty of dual control vehicle, if an extra gadget is necessary which can also be provided on requests. We make sure you and your driver are back in business as early as possible without any hassle.

Brokers & Accident Management Service

We are offering dedicated claims handler who is having many years of experience of the claim handling. Our larger number of fleets includes any purpose of use: taxi, food delivery, commercials, and SDP’s. All the taxis are plated in compliance with local authorities which includes full insurance cover. Our driver would assist with all the documents if any upload needed on work apps. We aim to deliver any taxi vehicle within 4-5 hours subject to traffic condition. All vehicle is completely valeted before delivering, 360 damage check and will be answered all the customer query.

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